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HomeGeek Solutions LLC
HomeGeek Solutions LLC (“HomeGeek”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website HomeGeek.ae (“Website”) or book our services in the United Arab Emirates.
By accessing our Website or using our services, you agree to the practices outlined in this Policy.
We may collect the following types of information:
Provided directly by you when booking or contacting us:
Name
Email address
Phone number / WhatsApp number
Home or project address
Service requirements
Photos or videos shared for project assessment
Payment details (processed securely through third-party providers)
Collected through website tools:
IP address
Device type
Browser type
Pages visited
Time spent on the Website
Referring links
This helps us improve Website performance and user experience.
We use cookies to:
Personalize your browsing experience
Improve Website functionality
Analyze traffic and usage patterns
You may control cookies through your browser settings.
We use the collected information to:
Provide home improvement services
Schedule site visits and installation work
Generate accurate quotations
Communicate project updates
Manage billing and payments
Provide customer support and warranty assistance
Improve our Website and services
Conduct analytics and internal reporting
Send service-related notifications
We do not sell or rent your personal data to third parties.
We may share your information only with:
To fulfill your order (e.g., installation teams, delivery partners).
For secure handling of transactions.
If required to comply with UAE laws, regulations, or legal processes.
Where data is anonymized or non-identifiable (e.g., Google Analytics).
We do not share customer information with any unrelated third parties.
We take reasonable technical and organizational steps to protect your information, including:
Encrypted communication where applicable
Secure storage of customer data
Restricted access inside the company
Use of reputable third-party systems for payments and communication
Although we take strong precautions, no system is 100 percent secure. You acknowledge the inherent risks of online data transmission.
We retain your information only as long as necessary to:
Deliver services
Maintain records for warranty and support
Comply with UAE legal obligations
When data is no longer needed, it is securely deleted or anonymized.
Under UAE privacy standards, you have the right to:
Request access to your personal data
Request correction of inaccurate details
Request deletion of your data (where lawful)
Withdraw consent for marketing communication
Ask how your data is used or stored
To exercise any of these rights, you may contact us using the details below.
We may send service updates or promotional messages through email, SMS, or WhatsApp.
You may opt out at any time by:
Clicking “unsubscribe” (if available)
Replying with a request to stop messages
Contacting us directly
We respect your choice and will update your preferences promptly.
Our Website may contain links to external websites. HomeGeek is not responsible for the privacy practices or content of those websites. We encourage you to review their policies separately.
Our services are intended for adults. We do not knowingly collect data from children under 18. If such information is discovered, we will delete it immediately.
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Effective Date.” Continued use of the Website means you accept the updated Policy.
For questions regarding this Privacy Policy or your personal data, please contact us:
HomeGeek Solutions LLC
Email: info@homegeek.ae
Phone/WhatsApp: +971 50 574 1557
Address: Near BA Gate, Dragon Mart 1, International City, Dubai, UAE
